f111 come Terms and Conditions

Introduction and Acceptance

These terms and conditions ("Terms") apply to the f111 come platform and all related services. By registering on the platform or beginning to use the service in any way, the user is considered to have automatically agreed to these Terms. Using the platform without accepting these Terms is strictly prohibited.

f111 come reserves the right to modify these Terms from time to time. Continued use of the platform after updated Terms are published will be considered acceptance of those changes. It is therefore recommended to check this page regularly.

1.1 Eligibility Requirements

To register and use f111 come, users must meet the following requirements:

• Users must be at least 21 years of age. Minors are strictly prohibited from opening an account or using the platform.
• Users must operate the account in their own identity, under their own name, and with their own funds.
• All information provided must be accurate, complete and up to date.
• Each user may operate only one account.

Account Registration and Verification

To open an account on the f111 come platform, users must provide accurate details including name, mobile number, email and other required information. At the time of registration or afterwards, f111 come may request valid identity documents, proof of address or other documents for identity verification. Some services may be limited until verification is complete.

2.1 Account Security

It is the user's sole responsibility to keep their login credentials, password and OTP completely confidential. Any unauthorised access must be reported to f111 come immediately. The user is responsible for all activity that takes place under their account.

2.2 Account Suspension or Closure

f111 come may suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of these Terms.
• If a user attempts to gain an advantage through fraud, manipulation or dishonest means.
• If a user operates multiple accounts or uses another person's information.
• If there is suspicion of money laundering or any other illegal activity.

Deposits, Withdrawals and Payment Terms

Deposits and withdrawals on f111 come can currently be made via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 and the minimum withdrawal amount is also ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.

3.1 Deposit Terms

• Deposits must be made using a payment method registered in the user's own name.
• Depositing funds through a third party is prohibited.
• Once a deposit is successful, funds will be added to the account instantly.

3.2 Withdrawal Terms

• Account verification must be complete before a withdrawal request is processed.
• Funds earned from an active bonus cannot be withdrawn until the wagering requirement for that bonus has been met.
• Withdrawals are generally requested via the same method used for the deposit.
• f111 come may request additional verification before processing a withdrawal if deemed necessary.

Bonuses and Promotional Offers

Each bonus offer on f111 come has its own terms, which are stated in the relevant bonus description. For the welcome bonus, a 100% bonus is available on the first deposit, up to a maximum of ৳8,000, with a 25x wagering requirement applied to the bonus amount.

For example: depositing ৳1,000 will add a ৳1,000 bonus, giving a balance of ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered to qualify for withdrawal.

4.1 General Bonus Rules

• Bonus funds are not cash and cannot be withdrawn directly — they can only be withdrawn once wagering is complete.
• Another bonus cannot be claimed while one is already active, unless stated otherwise in specific terms.
• If a user attempts to claim a bonus through fraudulent means, the account will be closed and all bonuses will be forfeited.
• f111 come reserves the right to modify, suspend or cancel any bonus offer.

4.2 VIP and Cashback

Under the VIP program, weekly cashback benefits are available across five tiers: Bronze, Silver, Gold, Platinum and Diamond. Cashback is calculated based on total net losses for that week. For example: a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback, which is the maximum for that tier. For details on VIP tier changes, visit the f111 come VIP program page.

Betting and Gaming Rules

The f111 come platform offers various types of games including slots, live casino and sports betting. Separate rules may apply to each game or betting category, as stated on the relevant game page or section terms.

5.1 Bet Acceptance and Cancellation

• If a bet cannot be processed due to a technical error, the stake for that bet will be refunded.
• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If an event is cancelled or does not take place, the stake for that bet will be refunded.

5.2 Odds Changes

f111 come may change odds at any time. The odds displayed at the time a bet is confirmed are considered final. Odds changes will not affect bets already accepted.

5.3 Prohibited Activities

The following activities are strictly prohibited and will result in account closure:

• Placing bets using bots or automated software.
• Using multiple accounts to claim bonus benefits.
• Exploiting any platform error or bug for unfair advantage.
• Colluding with other players to manipulate outcomes.

Privacy and Data Protection

f111 come places the highest importance on protecting users' personal data. For details on how data is collected, stored and used, please read our Privacy Policy, which clearly explains your data rights and our responsibilities. Every transaction is secured using SSL encryption technology.

6.1 Data Sharing

Except where required by law, f111 come does not sell or transfer users' personal data to any third party. Minimum information necessary for payment processing may be shared with the relevant payment service provider.

6.2 Cookie Policy

f111 come uses cookies on its website to improve service quality and personalise the user experience. Continued use of the website will be considered acceptance of the cookie policy.

Responsible Gaming Terms

f111 come believes in responsible gaming and encourages users to play safely. Gaming should be treated as a form of entertainment — never as a source of income. For responsible gaming tools and guidance, visit our Responsible Gaming page, which provides detailed information on ways to keep yourself safe.

7.1 Self-Control Tools

• Deposit limit setting: daily, weekly or monthly deposit limits can be set.
• Self-exclusion: a request can be made to temporarily close your account for a set period.
• Reality check: reminder notifications about how long you have been playing can be activated.

If you experience any problems with gaming, contact f111 come's 24/7 live chat support or email immediately.

Customer Support and Complaint Resolution

f111 come provides customer service 24 hours a day, 7 days a week in both Bengali and English via live chat and email. If you have any issues or complaints, please contact the support team first.

8.1 Complaint Process

• After a complaint is submitted, f111 come will review it within a reasonable time.
• If an investigation is required, the support team may request additional information.
• Every complaint will be considered fairly and impartially.

8.2 General Enquiries

For answers to general questions about using the platform, visit our Frequently Asked Questions (FAQ) page — detailed information on accounts, payments, bonuses and other topics is available there.

Disclaimer and Limitation of Liability

f111 come is committed to ensuring uninterrupted service on its platform. However, f111 come will not be held liable for service disruptions caused by technical issues, maintenance or reasons beyond f111 come's control.

9.1 Force Majeure

f111 come is not legally liable if it is unable to provide normal service due to natural disasters, government orders, cyberattacks or any other unforeseen circumstances. In such situations, f111 come will make every effort to restore service as quickly as possible.

9.2 Third-Party Services

f111 come works with third-party game providers and payment service providers on its platform. f111 come is not directly liable for technical issues or service disruptions caused by those parties, but will make efforts to coordinate for the benefit of users.

Intellectual Property and Brand Use

All content on the f111 come platform — logos, graphics, software, page layouts and text — is owned by f111 come. Copying, distributing or using this content for any purpose other than personal use is prohibited.

10.1 Software Use Terms

• Reverse engineering the mobile app or website code is strictly prohibited.
• Running any kind of bot or automated software on the platform is prohibited.
• Using f111 come's brand name or logo without prior permission is prohibited.

Changes to Terms and Termination

f111 come reserves the right to modify these Terms at any time. For significant changes, an effort will be made to notify users via their registered email or through a platform notification. Continued use of the platform after changes will be considered acceptance of the new terms.

Users may request account closure at any time. All ongoing bets must be settled and any withdrawable balance must be withdrawn before the account is closed. To learn more about these Terms, visit our About Us page for information about f111 come.

Appendix: Contact Information

For any questions or concerns regarding these Terms, contact the f111 come support team directly:

• Live Chat: Active 24/7, in Bengali and English
• Email: [email protected]